Yes, every shell candle, shell glass and shell jewelry are made from real sea shells.

Yes, our jewelry is waterproof because we use stainless steel! It does not loose it's color or tarnish! Therefore you can confidently wear your ocean-inspired jewelry in the shower and the ocean without a worry!

Yes, each piece is handmade with love and attention to detail. We carefully select the perfect shells to create the most gorgeous ocean-inspired jewelry for you.

We understand your excitement about our products! Restocking times may vary but typically take up to 3 weeks.

We are truly sorry you received a damaged item! Please reach out to our customer service team via email. Don't forget to include your order number and take a photo of the damaged item. This way, we can assist you as quickly as possible!

Yes, our jewelry comes with an 8-week warranty period, starting from the date of purchase.

Yes, we do! Our ambassador program welcomes everyone, not just influencers! Receive commission, free products, early access to new collections and more! Want to earn money by recommending us to family and friends? Join us now here!

Our candles are handmade using a vegan and eco-friendly approach. We take pride in handmaking each candle using 100% soy wax, a renewable and biodegradable material. Soy wax is derived from vegetable oil, ensuring both a cruelty-free and non-toxic product.

Not at all. Our products are designed with versatility in mind, offering both aesthetic appeal and functionality. Whether you choose to use them as breathtaking decorative pieces or functional elements, the choice is entirely yours.

Absolutely! Our product range is ideal for gifting on any occasion. From birthdays to weddings, and from festive celebrations such as Christmas to Valentine's Day, our offerings suit a diverse array of events. To enhance the gifting experience, we even provide the option of including our items in thoughtfully curated gift packages.

Yes, our commitment to sustainability is steady. Our candles feature soy wax, a substance crafted from vegetable oil and recognized for its minimal environmental impact. This renewable resource supports ecological balance, and the biodegradability of soy wax ensures its compatibility with nature. Our dedication to eco-friendliness extends to our packaging, which is designed to protect your order while minimizing its ecological footprint.

Soy wax has many benefits. As a plant-based alternative, it aligns with vegan principles while promoting a healthier environment. Soy wax is biodegradability which makes it eco-friendly, and its non-toxic nature makes it a safer option. Additionally, our candles have a longer burn time because of the soy wax.

We currently offer international shipping. Please visit the Shipping page to see all shipping prices.

All information regarding shipping can be found here.

After completing your purchase you will receive a confirmation e-mail along with a track & trace e-mail.

Absolutely! We provide a complimentary pickup option for customers residing in Belgium. You can pick up your order in Antwerp (2000).

For all information regarding the return of a product please visit the Returns page.

Certainly! We accommodate bulk orders and extend discounts for larger quantities. Please reach out to us via our live chat, contact form, or email us at veladorboutique@gmail.com to discuss your requirements.

You can reach our customer service team through multiple channels. Utilize our live chat, complete the contact form, or send an email to info@veladorboutique.com. We strive to provide a response within 2 business days.

We offer various payment options, including Bancontact, Visa, Mastercard, PayPal, Cash, American Express, and Discover.