Yes, each product is handmade with love and care, ensuring quality and uniqueness in every piece.

Yes, our jewelry is waterproof because we use stainless steel! It does not loose it's color or tarnish! Therefore you can confidently wear your ocean-inspired jewelry in the shower and the ocean without a worry!

Our products are handmade with love in Antwerp, Belgium.

If an item is out of stock, sign up for restock notifications on the product page or email us at info@veladorboutique.com.(info@veladorboutique.com) Some items may be restocked, while others are limited edition.

We understand your excitement about our products! Restocking times may vary but typically take up to 3 weeks. If you're looking for a specific item, feel free to email us,(info@veladorboutique.com) and we’ll be happy to provide you with the exact restock date. 😊

We are truly sorry you received a damaged item! Please reach out to our customer service team via email. Don't forget to include your order number and take a photo of the damaged item. This way, we can assist you as quickly as possible!

Yes, every shell candle, shell glass and shell jewelry are made from real sea shells.

Yes, our jewelry comes with an 8-week warranty period, starting from the date of purchase.

Yes, we do! Our ambassador program welcomes everyone, not just influencers! Receive commission, free products, early access to new collections and more! Want to earn money by recommending us to family and friends? Join us now here! (https://www.veladorboutique.com/en/ambassador)

Absolutely! Our product range is ideal for gifting on any occasion. From birthdays to weddings, and from festive celebrations such as Christmas to Valentine's Day, our offerings suit a diverse array of events. To enhance the gifting experience, we even provide the option of including our items in thoughtfully curated gift packages.